Student Welcome and Support Centre Services

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Amidst the changes going on regarding our procedures, there will be a shift to how students can access various SWSC services. 


SWSC Virtual Welcome Desk

SWSC staff will be available online from 9:00am - 4:00pm, Tuesday, March 17th - Friday, March 20th via our Zoom SWSC Virtual Welcome desk.  To access:

1. Access Front Desk via link: (need Zoom Video Conferencing, see below for instructions)

2. Phone one-tap: Canada: +17789072071,,7439685913# or +12045151268,,7439685913#

3. Dial In: Canada : +1 778 907 2071 or +1 204 515 1268 or +1 438 809 7799 or +1 587 328 1099 or +1 647 374 4685 or +1 647 558 0588, Enter Meeting ID: 743-968-5913

4. Access SWSC Bergeron Front Desk via phone: (647) 374-4685

Download & Setup Zoom Conference Call

  2. For troubleshooting issues, please follow the Zoom at YorkU website


Please follow the instructions below:

Download Zoom at:

Access via link

Access via phone:

Call (647)374-4685

Enter Meeting ID: 743-968-5913

Wait until you are admitted to speak with Front Desk.


To speak with an advisor directly:

Download zoom at:

Join QLess Line:

QLess is a tool which allows students to wait where they want, how they want.

Ways to join the line:

  • Download the QLess app via your smartphone
  • Text: Lassonde to (647)492-8395

Once you have joined the line, you will receive real time text messages to provide you updates.  This allows you to wait where you want, how you want.

An advisor will send you a zoom link to join via video or phone