Service Details
Your Passport York account provides access to all of your computing services at Lassonde.
Network Services (Wired and Wireless) | Workstation Services |
Printing and Scanning Services | Teaching & Learning Services |
Administrative & Business Services | Communication & Collaboration Services |
File Storage Services | Web Services |
There are three ways to sign in to services with Passport York. Depending on the service, you will need to use one of the following methods. The sign in screen on the service should indicate which method to use.
Method 1 – pyusername and password
Method 2 – yorku\pyusername and password
Method 3 – username@yorku.ca and password
Multi-Factor Authentication
York University Information Security and Lassonde IT recommend that you use multi-factor authentication in order to enhance the security of your accounts and data.
Setup Duo Two-Factor Authentication to start using the service.
Changing your Password
- Go to Manage my Services (mms.yorku.ca)
- Check the box that reads Click this box before logging in to change your Passport York password.
- Sign in using your Passport York credentials
- Follow the instructions to change your password on the next screen
Updating your Password on your Workstation
- If you are not on campus, connect to VPN
- Press Windows + L to lock your screen
- Sign In to your computer with your updated password
Resetting a Forgotten Password
- Go to Manage my Services (mms.yorku.ca)
- Under Forgot your Password or Username? click Faculty and Staff
- Follow the instructions to reset your password on the next screen
Changing your Name
- Login to HR Self Serve
- Click Personal Details
- Click Primary Name Change
Note: It takes 24-48 hours before the name change will take effect.
Changing your Passport York Username
Note: If you choose to change your Passport York username, your workstation will need to be re-configured and your @yorku.ca e-mail address will change.
- Send an e-mail to ask2lit@lassonde.yorku.ca with the following information:
- Full Name
- Current Passport York username
- Three options for the new username (usernames have an eight-character limit)
Service Support
Unit | Lassonde ITS Helpdesk |
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ask2lit@lassonde.yorku.ca | |
Telephone | (416) 736-5588 |
Location | Bergeron Centre, Room: 108 |
Hours | Closed: December 24th to January 4thMonday Friday: 8:30 a.m. – 8:30 p.m. |