Support as it should be
The students, staff, and faculty of Lassonde. We are here to solve all of your technical problems and with a smile. 🙂
How We Can Help
An exceptional experience
We’ve listed a couple of our services here ! Don’t see what you need or have further questions? Visit the IT helpdesk / Join the Zoom Room
Basic Computer support
- We support Wifi and other basic Computer Issues
- We assist with the download and installation of Software
- Having Outlook issues? We are here to help
- Need assistance with ZOOM? Look no further
Events
Have an event planned? Need help setting up technical Equipment? Look no further!
Send us an email requesting the services you’ll be needing help with ! ask2lit@yorku.ca
Loaning Equipment
Everyone
- Webcams, extension cable, video cables
Staff, Faculty, Grad students
- T4i, Owl, Osmo pockets, Yeti mic
- Adapters are under 1 week
- Laptops – based on manager and with 24hr notice
Staff, Faculty, Clubs
- Walky-talkies, 20 pack of power bars – within a 48-hr notice
- Projector, mic, fender speakers 48 hr. notice
Labs
- Any of the WSC (William Small) Labs
- Berg (Bergeron) 008
- Any of the labs in the Petrie building
- Any of the labs in the Lassonde building
Supported buildings
- Bergeron
- Lassonde
- Petrie
- William Small Center (WSC)
Supported Classrooms
- We assist with using classroom equipment in the Bergeron.
- We set up the audio and projectors in the Bergeron cafeteria for your events.
- We are available for training on how to use any of the classroom equipment.
Before Lassonde IT
Stressful, confusing and unproductive hours spent on issues
Photo by Sebastian Herrmann on Unsplash
With Lassonde IT
With simple and specialized support, we are here to solve your computing and infrastructure issues! Spend more time doing and less time worrying.
Photo by Sebastian Herrmann on Unsplash