Close mobile menu

Service Details

Your Passport York account provides access to all of your computing services at Lassonde.

Network Services (Wired and Wireless)Workstation Services
Printing and Scanning ServicesTeaching & Learning Services
Administrative & Business ServicesCommunication & Collaboration Services
File Storage ServicesWeb Services

There are three ways to sign in to services with Passport York.  Depending on the service, you will need to use one of the following methods.  The sign in screen on the service should indicate which method to use.

Method 1 – pyusername and password

Method 2 – yorku\pyusername and password

Method 3 – username@yorku.ca and password

Multi-Factor Authentication

York University Information Security and Lassonde IT recommend that you use multi-factor authentication in order to enhance the security of your accounts and data.

Setup Duo Two-Factor Authentication to start using the service.

Changing your Password

  1. Go to Manage my Services (mms.yorku.ca)
  2. Check the box that reads Click this box before logging in to change your Passport York password.
  3. Sign in using your Passport York credentials
  4. Follow the instructions to change your password on the next screen

Updating your Password on your Workstation

  1. If you are not on campus, connect to VPN
  2. Press Windows + L to lock your screen
  3. Sign In to your computer with your updated password

Resetting a Forgotten Password

  1. Go to Manage my Services (mms.yorku.ca)
  2. Under Forgot your Password or Username? click Faculty and Staff
  3. Follow the instructions to reset your password on the next screen

Changing your Name

  1. Login to HR Self Serve
  2. Click Personal Details
  3. Click Primary Name Change

Note: It takes 24-48 hours before the name change will take effect.

Changing your Passport York Username

Note: If you choose to change your Passport York username, your workstation will need to be re-configured and your @yorku.ca e-mail address will change.

  1. Send an e-mail to ask2lit@lassonde.yorku.ca with the following information:
    1. Full Name
    2. Current Passport York username
    3. Three options for the new username (usernames have an eight-character limit)

Service Support

UnitLassonde ITS Helpdesk
Emailask2lit@lassonde.yorku.ca
Telephone(416) 736-5588
LocationBergeron Centre, Room: 108
HoursClosed: December 24th to January 4thMonday
Friday: 8:30 a.m. – 8:30 p.m.