Frequently Asked Questions

We will regularly update this list of frequently asked questions (FAQs) related to academic advising. If you have a question that you think should be added here, please e-mail us at ask@lassonde.yorku.ca. Review our FAQs website regularly for new or updated FAQs.

 


 

What to Expect Fall/Winter 2020-2021

Where can I find the latest updates from the University regarding campus operations in light of COVID-19?

Monitor the YU Better Together website.

Will Fall courses be online or in-person?

There are only about 70 York U courses (out of 3,500 courses) for Fall 2020 that have an in-person component. You should assume that your courses are completely online and/or remote unless you either:

  1. See a notation otherwise in the course description on the York Courses website; or are
  2. Informed by your course instructor (by email or on the course Moodle website) that a specific course has an in-person component.

How can I access my online courses?

Moodle is now called eClass. Check your Moodle/eClass account regularly. Monitor your "my.yorku.ca" e-mail account for updates from your instructors as well. If you use another e-mail account (e.g., gmail, yahoo, hotmail, qq, etc.) check those accounts regularly too.

Will Winter courses be online or in-person?

Winter courses will be offered primarily online. Continue to monitor the YU Better Together website for updates. Please also monitor the "Notes" section of your courses on the York Courses Website.

I am an International student and have questions and concerns regarding my study permit. Where can I get additional support?

Contact York International directly for the expert advice you require in this area.

I'd like additional support to excel in my online courses. Where can I get additional support?

Regardless of your year level of study, adapting to online learning can be challenging for many students. To support your success, we've gathered some information specific to this topic:

*This work, Netiquette Guidelines is a derivative of "Creative Commons Student Guidelines for Communicating in Online, Professional Contexts. Centre for Teaching Excellence, University of Waterloo " Licensed by CC BY-NC 4.0.

 


 

Degree Requirements

Where can I find my degree requirements?

Official degree requirements can be found in your Academic Calendar.

Which Academic Calendar do I follow?

Typically, students follow the Academic Calendar associated with the year they entered their major. BA/iBA and BSc/iBSc students enter their major upon admission. BEng students enter their major in their second year once their major has been officially declared. If you are unsure which Academic Calendar you are following, connect with an Academic Advisor.

I am having difficulty understanding parts of the Academic Calendar. Where can I find additional information online?

You may find program checklists, the degree progress report, and required advising curriculum updates helpful in understanding your degree requirements.  A reminder that the DPR is meant to be a useful tool to assist students in understanding their degree requirements but is not an official degree audit for graduation purposes.

My Degree Progress Report isn't picking up my Transfer Credit or completed courses, what should I do?

Please complete the Update my DPR request form.  An Advisor will review your file and update your DPR accordingly.  Please note, this will not be done immediately and may take up to 4 weeks to complete.

Where can I find the criteria for the BSc Non-Science requirement, BA General Education requirement, and/or BEng Complementary Studies requirement?

  1. Visit the Academic Calendar website.
  2. Select the Academic Calendar associated with the year you entered your major (e.g., if you started Computer Science in Fall 2017, select the Fall/Winter 2017-2018 Calendar).
  3. Search for and select your major.
  4. Select "Degree Requirements".
  5. Select "Faculty Rules".
  6. Select "Rules and Regulations Governing Undergraduate Degrees".
  7. Scroll for the complete criteria for the BSc Non-Science requirement, BA General Education requirement, and/or BEng Complementary Studies requirements.

We also cover these topics in our Advising Webinar Series.

You will also find helpful information in your Degree Progress Report.

I think I'm ready to graduate! What are my next steps?

Review our Getting Ready to Graduate webinar for everything you need to know. After reviewing our webinar, apply to graduate!

 


 

Enrolment

When can I enrol in courses for next Summer or Fall/Winter?

Each student has an enrolment window for Summer courses and an enrolment window for Fall/Winter courses. An enrolment window is a specific date and time when you can access REM for the next session. You can find your Summer and Fall/Winter enrolment windows via the My Online Services website in the "Manage My Enrolment & Courses" section.

  • The schedule for Summer courses is typically published on the York Courses website in February, with enrolment windows opening in March. You can enrol in Summer courses when your enrolment window opens as long as there are no financial or academic blocks.
  • The schedule for Fall/Winter courses is typically published on the York Courses website in April, with enrolment windows opening in June. You can enrol in Fall/Winter courses when your enrolment window opens as long as there are no financial or academic blocks and as long as you have completed Required Advising.

I am trying to enrol into an SC/MATH course, but seats are full or reserved. What should I do?

The Math Department will open up "reserved" seats for Winter 2021 SC/MATH courses on January 13, 2021.

Continue trying to add the course via the Registration and Enrolment Module (REM) until the last date to enrol without special permission of the instructor. These dates are available online here. When the course begins, attend the course and identify yourself to the instructor.

If the last date to enrol without special permission of the instructor passes, you may ask the instructor for special permission to enrol by the deadline to enrol late. Connect with the Math Department to obtain a copy of the special permission to enrol late form.

Permission for MATH 1090 and some sections of EECS/MATH 1019 may be managed by the EECS department. Please connect with the EECS Department for more information.

I am trying to enrol into an LE/EECS course, but seats are full or reserved. What should I do?

For Winter 2021 EECS courses, continue to try REM. Remember that EECS courses identified as Sections E or Z are primarily reserved for BEng students. All other EECS course sections are primarily reserved for BA and BSc students. Please continue to try your section between now and December. The EECS waiting list for Winter 2021 courses will be available in December.

For any questions or concerns regarding enrolment into an EECS course, please contact the EECS Undergraduate Office directly. They are available via the QLess app (10am to 4pm weekdays) and/or via email to ug@eecs.yorku.ca.

I would like to take ENG 1101, 1102, PHYS 1800, 1801, ESSE 1012, and/or CHEM 1100, but the seats are reserved or full.  What should I do?

1st year Engineering courses are reserved for brand new 1st year Engineering students.  If you are an upper year Engineering student who needs to complete a 1st year Engineering course or an exited Engineering student who wishes to repeat a previously taken course, please note the following:

I would like to take 2000-level or higher MECH, CIVL, ESSE, or ENG courses, but the seats are reserved or full.  What should I do?

Enrolment in Fall term 2000-level or higher MECH, CIVL, ESSE, and ENG courses froze on September 1, 2020 to allow for pre-requisite checking and de-enrolment where necessary. Any requests from students to take or repeat upper year Engineering courses should be sent to the department responsible for the course:

You can also connect with Undergraduate Program Directors and Undergraduate Program Assistants via weekly departmental chats. Login to Campus Groups for dates, times, and virtual locations.

I would like to take ENTR 3400, 3600, 4500 and/or LAW ‘Perspectives’ courses. What should I do?

E-mail Maedeh Sedaghat, Lab Administrative Coordinator, BEST at maedeh@yorku.ca. Identify the course(s) in the subject line (e.g., ENTR 3400). In the body of your e-mail, include your first and last name, student number, program and year level. Note that seating is limited in ENTR and LAW 'Perspectives' courses. These courses are also intended for students in their upper years of study, e.g., third or fourth year.

  • ENTR 3400, 3600, 4500 and/or LAW ‘Perspectives’ courses can count toward the B.Eng. Complementary Studies requirement (not as a humanities/social science course though).
  • ENTR 3400, 3600, 4500 and/or LAW ‘Perspectives’ courses can count toward the B.Sc. Non-Science Requirement.

I would like to take a course for General Education or elective credit, but seats are full or reserved. What should I do?

Contact the department offering the course. The York Atlas directory and York search bar on the Current Students website are great resources and will help you navigate to the contact information for specific departments across the University. We also encourage you to have a variety of back-up course options ready, in case seats remain full or reserved in your desired course(s).

I am blocked from accessing REM, but want to add or drop a course. What should I do?

If you wish to drop a course, e-mail ask@lassonde.yorku.ca. Include your official first and last name, your student number, and identify the course(s) you wish to drop. Academic and financial deadlines apply, so ensure your e-mail is sent in time to meet important dates.

You will not be able to add a course until your REM block is resolved. If you are unsure how to resolve your REM block, connect with an Academic Advisor.

Can I repeat a course?

A course can be repeated up to 2 times (i.e, completed up to 3 times). The most recent grade earned will be the grade calculated in the GPA. All attempts will remain on the transcript. Earlier attempts will receive the "NCR" No Credit Retained notation beside the letter grade. If a course is dropped or if you withdraw late ("W") from a course, this will not be considered an attempt at the course in the context of the Course Repeat Policy. For complete details regarding repeating a course, review the Course Repeat Policy.

I've repeated a course, but there is no "NCR" on my earlier attempt. When will the "NCR" appear?

"NCR" notations are applied at the end of an academic session. If you repeated a course in the Fall or Winter, the "NCR" will appear in April/May when your GPA and academic decision are published on your grade report. Similarly, if you repeated a course in the Summer, the "NCR" will appear in August/September. If your NCR still does not appear by the end of the session, connect with a Lassonde Academic Advisor.

Where can I find add, drop, and withdrawal deadlines?

The last date to add a course, the last date to drop a course, and the last date to withdraw late ("W") from a course are available online. Click here to review the Important Dates for the current or upcoming session. If you miss a drop or withdrawal deadline due to extenuating circumstances, review our Petitions website to explore your options.

You can also review our Drop and Withdrawal Deadline webinar anytime for additional information.

What is the difference between dropping a course and withdrawing late from a course?

Dropping a course removes the course entirely from your academic record. If you withdraw late from a course, the course title will remain on your academic record, but no final grade will appear. Instead, a "W" will appear beside the title of the course. For complete details regarding withdrawing late, review the Course Withdrawal Policy.

Review our Drop and Withdrawal Deadline webinar anytime for additional information.

Dropping or withdrawing late from a course can have financial consequences. Review tuition refund deadlines here.

 


 

Pre-Approved Course Substitutions

If transferring from Engineering to Computer Science or Computer Security:

  • If EECS 1011 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1012 3.00 for Computer Science.*
  • If EECS 1021 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1022 3.00 for Computer Science.*
  • If EECS 1028 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1019 3.00 for Computer Science.
  • If PHYS 1800 3.00, PHYS 1801 3.00, and/or CHEM 1100 4.00 were successfully completed while in the B.Eng. program, these credits count toward the 6.00 credit foundational science lab requirement for Computer Science (BSc/iBSc).
  • If ENG 2003 3.00, ENG 3000 3.0, and/or MECH 2112 3.00 were successfully completed while in the B.Eng. program, these credits count toward the 12.00 credit non-science requirement (BSc/iBSc)

*These exemptions do not work in reverse. For example, if you successfully completed EECS 1012 3.00 and/or EECS 1022 3.00 while in Computer Science and then subsequently change your program to Engineering, you must still successfully complete EECS 1011 3.00 and EECS 1021 3.00 for Engineering.

If transferring to/from Computer Science to/from Digital Media:

  • If EECS 1022 3.00 was successfully completed while in the Computer Science program, you are exempt from both EECS 1710 3.00 and EECS 1720 3.00 for Digital Media.
  • If both EECS 1710 3.00 and EECS 1720 3.00 were successfully completed while in Digital Media, you are exempt from EECS 1022 3.00 for Computer Science.

The Degree Progress Report (DPR) does not automatically recognize any of the above pre-approved course substitutions. To have your DPR updated, please complete the DPR update request form.

 


 

GPA Requirements and Additional Support

What are the minimum GPA requirements for my program?

For an honours program, the minimum overall GPA required is 5.00 (C+).

For an ordinary program, the minimum overall GPA required is 4.00 (C).

If you are below these minimums, review our Academic Standards website as well as our Petitions and Honours Waivers websites. We have also covered these topics in our Advisor Webinar Series.

I am looking for additional support. Where can I get extra help?

Explore the following academic support options:

We also encourage students to remain connected to their instructors and teaching assistants. Office hours and/or one-to-one appointments can be very helpful!

You may also find the following personal supports helpful:

If you want to drop a course or withdraw late or repeat a course, review the "Can I repeat a course?" and "What is the difference between dropping a course and withdrawing late from a course?" topics above. Review our Drop and Withdrawal Deadline webinar anytime for additional information as well.

If you have experienced extenuating circumstances, review our Petitions website for additional options.

My EECS GPA is below 4.50. What can I do?

  • Identify the issues that caused you to receive a grade below the minimum 4.50 (C to C+) threshold.
  • Do you need to improve your study skills? Explore “GPA Requirements and Additional Support” above.
  • Re-take EECS courses where your grades are low (especially courses where you earned a grade of E or F).
  • Use resources available in your courses: ask TAs questions in labs, go to instructors' office hours for extra help, make use of supplementary readings or course resources, etc.
  • If you are unsure about what courses you should re-take, connect with an Academic Advisor.

I'd like to learn more. Where can I find the Lassonde Advisor Webinar Series?

The Lassonde Academic Advising team has recorded a series of webinars for students. A webinar is an online presentation. You can review our webinars anytime, anywhere, as long as you have an internet connection and speakers. Our webinars are also transcribed. Our webinars cover topics many students have questions about. Browse our selection of webinars here for the information you need to make informed decisions as you manage your academic record moving forward.

 


 

OSAP and Student Financial Services

Our Academic Advising team will be able to answer general questions related to student accounts, but we may refer you to Student Financial Services directly where appropriate to ensure you receive the expert advice you require in this area. You may also find the answer to your question via the below helpful online resources:

If you have other questions or concerns related to your student financial account and/or OSAP, connect with the Student Financial Services team directly here.

 


 

Program Changes

I am a current Lassonde student. I would like to apply to a different Lassonde progam. Where can I find more information?

The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.

I am a current Lassonde student. I would like to apply to another program outside Lassonde. Where can I find more information?

Explore the Future Students website for all of York's program options including minimum admission pre-requisites for each. You can also connect with other Academic Advising teams to learn more about how and when to apply to their programs.

I am a non-Lassonde student at York University. I would like to apply to a Lassonde program. Where can I find more information?

The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.

I am not a York University student, but would like to apply to a Lassonde program at York. Where can I find more information?

Click here to discover Lassonde. In addition, explore the University's Future Students website and contact the main Office of Admissions for the information you need.