Close mobile menu

We will regularly update this list of frequently asked questions (FAQs) related to academic advising. If you have a question that you think should be added here, please e-mail us at ask@lassonde.yorku.ca. Review our FAQs website regularly for new or updated FAQs.


What to Expect SU21

Monitor the YU Better Together website.
Moodle is now called eClass. Check your Moodle/eClass account regularly. Monitor your “my.yorku.ca” e-mail account for updates from your instructors as well. If you use another e-mail account (e.g. Gmail, yahoo, Hotmail, etc.) check those accounts regularly too.
Summer courses will be offered primarily online. Continue to monitor the YU Better Together website for updates. Please also monitor the “Notes” section of your courses on the York Courses Website.
Contact York International directly for the expert advice you require in this area.
Regardless of your year level of study, adapting to online learning can be challenging for many students. To support your success, we’ve gathered some information specific to this topic:
Review our latest webinar for specific Tips and Resources to Support your Online Learning.
Explore the University’s latest online/remote learning resources, tips, and strategies for success as well.
There are also a number of additional academic and wellbeing resources and other guidelines in place to support students during COVID-19.
When engaging in your online courses, remember to practice professional netiquette*.
*This work, Netiquette Guidelines is a derivative of “Creative Commons Student Guidelines for Communicating in Online, Professional Contexts. Centre for Teaching Excellence, University of Waterloo ” Licensed by CC BY-NC 4.0.

Degree Requirements

Official degree requirements can be found in your Academic Calendar.
Typically, students follow the Academic Calendar associated with the year they entered their major. BA/iBA and BSc/iBSc students enter their major upon admission. BEng students enter their major in their second year once their major has been officially declared. If you are unsure which Academic Calendar you are following, connect with an Academic Advisor.
You may find program checklists, the degree progress report, and required advising curriculum updates helpful in understanding your degree requirements.  A reminder that the DPR is meant to be a useful tool to assist students in understanding their degree requirements but is not an official degree audit for graduation purposes.
Please complete the Update my DPR request form.  An Advisor will review your file and update your DPR accordingly.  Please note, this will not be done immediately and may take up to 4 weeks to complete.
Visit the Academic Calendar website.
Select the Academic Calendar associated with the year you entered your major (e.g.., if you started Computer Science in Fall 2017, select the Fall/Winter 2017-2018 Calendar).
Search for and select your major.
Select “Degree Requirements”.
Select “Faculty Rules”.
Select “Rules and Regulations Governing Undergraduate Degrees”.
Scroll for the complete criteria for the BSc Non-Science requirement, BA General Education requirement, and/or BEng Complementary Studies requirements.
We also cover these topics in our Advising Webinar Series.
Review our Getting Ready to Graduate webinar for everything you need to know. After reviewing our webinar, apply to graduate!

Enrolment

Each student has an enrolment window for Summer courses and an enrolment window for Fall/Winter courses. An enrolment window is a specific date and time when you can access REM for the next session. You can find your Summer and Fall/Winter enrolment windows via the My Online Services website in the “Manage My Enrolment & Courses” section.
The schedule for Summer courses is typically published on the York Courses website in February, with enrolment windows opening in April 2021. You can enrol in Summer courses when your enrolment window opens as long as there are no financial or academic blocks.
The schedule for Fall/Winter courses is typically published on the York Courses website in April, with enrolment windows opening in June for new students and July for continuing students. You can enrol in Fall/Winter courses when your enrolment window opens as long as there are no financial or academic blocks and as long as you have completed Required Advising.
Continue trying to add the course via the Registration and Enrolment Module (REM) until the last date to enrol without special permission of the instructor. These dates are available online here. When the course begins, attend the course and identify yourself to the instructor.
If the last date to enrol without special permission of the instructor passes, you may ask the instructor for special permission to enrol by the deadline to enrol late. Connect with the Math Department to obtain a copy of the special permission to enrol late form.
Permission for MATH 1090 and some sections of EECS/MATH 1019 may be managed by the EECS department. Please connect with the EECS Department for more information.
Remember that EECS courses identified as Sections E or Z are primarily reserved for BEng students. All other EECS course sections are primarily reserved for BA and BSc students. Please continue to try your section between now and the EECS waitlist opening.
For any questions or concerns regarding enrolment into an EECS course, please contact the EECS Undergraduate Office directly. They are available via the QLess app (10am to 4pm weekdays) and/or via email to ug@eecs.yorku.ca.
1st year Engineering courses are reserved for brand new 1st year Engineering students.  If you are an upper year Engineering student who needs to complete a 1st year Engineering course or an exited Engineering student who wishes to repeat a previously taken course.   
Request permission for first year BENG courses
Any requests from students should be sent to the department responsible for the course and include your name, student number, course code, and section (if applicable):
MECH: mech_upa@lassonde.yorku.ca or by appointment
CIVL: theresae@yorku.ca or by appointment
ESSE: Request for permission formessedept@yorku.ca or by appointment
ENG 2001, ENG 3000, and ENG 4000 are offered by the Earth and Space Science and Engineering (ESSE) Department.
ENG 2003 is offered by the Civil Engineering Department
You can also connect with Undergraduate Program Directors and Undergraduate Program Assistants via weekly departmental chats. Login to Campus Groups for dates, times, and virtual locations.
E-mail Maedeh Sedaghat, Lab Administrative Coordinator, BEST at maedeh@yorku.ca. Identify the course(s) in the subject line (e.g.., ENTR 3400). In the body of your e-mail, include your first and last name, student number, program and year level. Note that seating is limited in ENTR and LAW ‘Perspectives’ courses. These courses are also intended for students in their upper years of study, e.g.., third or fourth year.
ENTR 3400, 3600, 4500 and/or LAW ‘Perspectives’ courses can count toward the B.Eng. Complementary Studies requirement (not as a humanities/social science course though).
ENTR 3400, 3600, 4500 and/or LAW ‘Perspectives’ courses can count toward the B.Sc. Non-Science Requirement.
Contact the department offering the course. The York Atlas directory and York search bar on the Current Students website are great resources and will help you navigate to the contact information for specific departments across the University. We also encourage you to have a variety of back-up course options ready, in case seats remain full or reserved in your desired course(s).
If you wish to drop a course, e-mail ask@lassonde.yorku.ca. Include your official first and last name, your student number, and identify the course(s) you wish to drop. Academic and financial deadlines apply, so ensure your e-mail is sent in time to meet important dates.
You will not be able to add a course until your REM block is resolved. If you are unsure how to resolve your REM block, connect with an Academic Advisor.
A course can be repeated up to 2 times (i.e, completed up to 3 times). The most recent grade earned will be the grade calculated in the GPA. All attempts will remain on the transcript. Earlier attempts will receive the “NCR” No Credit Retained notation beside the letter grade. If a course is dropped or if you withdraw late (“W”) from a course, this will not be considered an attempt at the course in the context of the Course Repeat Policy. For complete details regarding repeating a course, review the Course Repeat Policy.
The last date to add a course, the last date to drop a course, and the last date to withdraw late (“W”) from a course are available online. Click here to review the Important Dates for the current or upcoming session. If you miss a drop or withdrawal deadline due to extenuating circumstances, review our Petitions website to explore your options.
You can also review our Drop and Withdrawal Deadline webinar anytime for additional information.
Dropping a course removes the course entirely from your academic record. If you withdraw late from a course, the course title will remain on your academic record, but no final grade will appear. Instead, a “W” will appear beside the title of the course. For complete details regarding withdrawing late, review the Course Withdrawal Policy.
Review our Drop and Withdrawal Deadline webinar anytime for additional information.
Dropping or withdrawing late from a course can have financial consequences. Review tuition refund deadlines here.
“NCR” notations are applied at the end of an academic session. If you repeated a course in the Fall or Winter, the “NCR” will appear in April/May when your GPA and academic decision are published on your grade report. Similarly, if you repeated a course in the Summer, the “NCR” will appear in August/September. If your NCR still does not appear by the end of the session, connect with a Lassonde Academic Advisor.

Pre-Approved Course Substitutions

If EECS 1011 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1012 3.00 for Computer Science.*
If EECS 1021 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1022 3.00 for Computer Science.*
If EECS 1028 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1019 3.00 for Computer Science.
If PHYS 1800 3.00, PHYS 1801 3.00, and/or CHEM 1100 4.00 were successfully completed while in the B.Eng. program, these credits count toward the 6.00 credit foundational science lab requirement for Computer Science (BSc/iBSc).
If ENG 2003 3.00, ENG 3000 3.0, and/or MECH 2112 3.00 were successfully completed while in the B.Eng. program, these credits count toward the 12.00 credit non-science requirement (BSc/iBSc)
*These exemptions do not work in reverse. For example, if you successfully completed EECS 1012 3.00 and/or EECS 1022 3.00 while in Computer Science and then subsequently change your program to Engineering, you must still successfully complete EECS 1011 3.00 and EECS 1021 3.00 for Engineering.
If EECS 1022 3.00 was successfully completed while in the Computer Science program, you are exempt from both EECS 1710 3.00 and EECS 1720 3.00 for Digital Media.
If both EECS 1710 3.00 and EECS 1720 3.00 were successfully completed while in Digital Media, you are exempt from EECS 1022 3.00 for Computer Science.
If PHYS 1800 3.00, 00 was successfully completed while in the BEng program, you are exempt from PHYS 1011 for Earth and Atmospheric Science Programs
PHYS 1801 3.00,  was successfully completed while in the BEng program, you are exempt from PHYS 1012 for Earth and Atmospheric Science Programs
If CHEM 1100 3.0 was successfully completed while in the BEng program, you are exempt from CHEM 1000 3.0 or CHEM 1001 3.0 
The Degree Progress Report (DPR) does not automatically recognize any of the above pre-approved course substitutions. To have your DPR updated, please complete the DPR update request form.

GPA Requirements and Additional Support

For an honours program, the minimum overall GPA required is 5.00 (C+).
For an ordinary program, the minimum overall GPA required is 4.00 (C).
If you are below these minimums, review our Academic Standards website as well as our Petitions and Honours Waivers websites. We have also covered these topics in our Advisor Webinar Series.
Explore the following academic support options:
Excel Lassonde
Bethune SOS, PASS, Peer Tutoring, and Peer Mentoring
Math and Stats Lab
Bethune Writing Centre
Learning Skills Services
We also encourage students to remain connected to their instructors and teaching assistants. Office hours and/or one-to-one appointments can be very helpful!
You may also find the following personal supports helpful:
Student Accessibility Services
Student Counselling and Development
Good2Talk
The Centre for Sexual Violence Response, Support & Education
The Centre for Aboriginal Student Services
Additional Mental Health and Wellness resources at York University
Your Lassonde Academic Advising Classroom also maintains a section dedicated to mental health and well-being resources for students
If you want to drop a course or withdraw late or repeat a course, review the “Can I repeat a course?” and “What is the difference between dropping a course and withdrawing late from a course?” topics above. Review our Drop and Withdrawal Deadline webinar anytime for additional information as well.
If you have experienced extenuating circumstances, review our Petitions website for additional options.
Identify the issues that caused you to receive a grade below the minimum 4.50 (C to C+) threshold.
Do you need to improve your study skills? Explore “GPA Requirements and Additional Support” above.
Re-take EECS courses where your grades are low (especially courses where you earned a grade of E or F).
Use resources available in your courses: ask TAs questions in labs, go to instructors’ office hours for extra help, make use of supplementary readings or course resources, etc.
If you are unsure about what courses you should re-take, connect with an Academic Advisor.
The Lassonde Academic Advising team has recorded a series of webinars for students. A webinar is an online presentation. You can review our webinars anytime, anywhere, as long as you have an internet connection and speakers. Our webinars are also transcribed. Our webinars cover topics many students have questions about. Browse our selection of webinars here for the information you need to make informed decisions as you manage your academic record moving forward.

Program Changes

The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.
Explore the Future Students website for all of York’s program options including minimum admission pre-requisites for each. You can also connect with other Academic Advising teams to learn more about how and when to apply to their programs.
The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.
Click here to discover Lassonde. In addition, explore the University’s Future Students website and contact the main Office of Admissions for the information you need.

OSAP and Student Financial Services

Our Academic Advising team will be able to answer general questions related to student accounts, but we may refer you to Student Financial Services directly where appropriate to ensure you receive the expert advice you require in this area. You may also find the answer to your question via the below helpful online resources:

If you have other questions or concerns related to your student financial account and/or OSAP, connect with the Student Financial Services team directly here.

Need assistance? Try SAVY

Ask SAVY