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We will regularly update this list of frequently asked questions (FAQs) related to academic advising. If you have a question that you think should be added here, please e-mail us at ask@lassonde.yorku.ca. Review our FAQs website regularly for new or updated FAQs.


Enrolment

Make sure you have completed Required Advising.

Reminder: You can enrol in Fall and Winter courses when all of the following conditions are satisfied:
·  you have completed Required Advising,
·  you are in good academic standing,
·  you are in good financial standing, and
·  your enrolment window has opened.

Blocks are removed 3 business days after completion of Required Advising.
If you are unable to enroll in an EECS course, visit the EECS Department “Announcements” web page a few weeks before the beginning of the term to enter a waiting list request. The EECS department will do its best to ensure that the students who need a course to make progress towards their degree get access to that course.
1st year Engineering courses are reserved for brand new 1st year Engineering students.  If you are an upper year Engineering student who needs to complete a 1st year Engineering course or an exited Engineering student who wishes to repeat a previously taken course, request permission for first year BEng courses.
At the beginning of each term, Lassonde courses will be closed for pre-requisite checking.  When this happens, you will receive a message in REM that states “the course is reserved, please contact the department.”  Below is a list of departments, as well as when they will close course enrolment and how you can contact them for permission to enrol in the course(s):

CIVL courses will close on May 12, 2022
· email civilundergrad@yorku.ca or book appointment

ENG courses will close on May 12, 2022
· email eng@lassonde.yorku.ca

MECH courses will close on May 12, 2022
· email mech_upa@lassonde.yorku.ca or book appointment

ESSE courses will close on May 17, 2022
· email essedept@lassonde.yorku.ca or book an appointment
If you lack one of the stated pre-requisites for ENG 4000 6.00 Engineering Project (Capstone), you may apply for consideration to waive or alter the ENG 4000 pre-requisites. If you have any questions or concerns about your form submission, you may e-mail eng@lassonde.yorku.ca for assistance.
Please visit the the Math Department’s website for specific details on how to proceed.

Permission for MATH 1090 and some sections of EECS/MATH 1019 may be managed by the EECS department. Please connect with the EECS Department for more information.
E-mail Maedeh Sedaghat, Manager, BEST Program, at maedeh@yorku.ca.

Identify the course(s) in the subject line (e.g., ENTR 3400). In the body of your e-mail, include your first and last name, student number, program and year level. Note that seating is limited in ENTR and LAW courses. These courses are also intended for students in their upper years of study, e.g., third or fourth year.

ENTR 3400, 3600, 4500 and/or LAW 3591M can count toward the BEng Complementary Studies requirement (not as a humanities/social science course though).

ENTR 3400, 3600, 4500 and/or LAW 3591M can count toward the BSc Non-Science Requirement.
First, check the questions above. If you are a Lassonde student, the above course enrolment troubleshooting tips may be exactly what you’re looking for!

If the course you’re trying to get into isn’t listed in the sections above, feel free to use the Course Contact Directory to reach out to the department offering the course you’re trying to get into.

If you are e-mailing at the start of a new term, our colleagues across the University thank you for your patience while they work to answer all of the student inquiries.
If you wish to drop a course, e-mail the Registrar’s Office at yorknow@yorku.ca. Include your official first and last name, your student number, and identify the course(s) you wish to drop. Academic and financial deadlines apply, so ensure your e-mail is sent in time to meet important dates.

You will not be able to add a course until your REM block is resolved. If you are unsure how to resolve your REM block, connect with an Academic Advisor.
A course can be repeated up to 2 times (i.e, completed up to 3 times). The most recent grade earned will be the grade calculated in the GPA. All attempts will remain on the transcript. Earlier attempts will receive the “NCR” No Credit Retained notation beside the letter grade. If a course is dropped or if you withdraw late (“W”) from a course, this will not be considered an attempt at the course in the context of the Course Repeat Policy.

For complete details regarding repeating a course, review the Course Repeat Policy.
The last date to add a course, the last date to drop a course, and the last date to withdraw late (“W”) from a course are available online. Review the Important Dates for the current or upcoming session. If you miss a drop or withdrawal deadline due to extenuating circumstances, review our Petitions website to explore your options.
Dropping a course removes the course entirely from your academic record.

If you withdraw late from a course, the course title will remain on your academic record, but no final grade will appear. Instead, a “W” will appear beside the title of the course. The “W” has no impact on your GPA and is not considered an attempt at the course in the context of the Course Repeat Policy.

For complete details regarding withdrawing late, review the Course Withdrawal Policy.

Dropping or withdrawing late from a course can have financial consequences. Review tuition refund deadlines now.
“NCR” notations are applied at the end of an academic session. If you repeated a course in the Fall or Winter, the “NCR” will appear in April/May when your GPA and academic decision are published on your grade report. Similarly, if you repeated a course in the Summer, the “NCR” will appear in August/September. If your NCR still does not appear by the end of the session, connect with a Lassonde Academic Advisor.

Course and Campus Expectations

Many students search for courses using only the Visual Schedule Builder (VSB) tool. This method means you are at risk of missing important information about your courses. The VSB is a scheduling tool only.

The York Courses Website provides all the information you need to know including:
· when courses are offered
· how they are offered (online, in-person, blended, hyflex, etc.)
· if an online course has an in-person exam (available in the “Course Notes” section of a course)
· if a course is part of the cross-campus capstone classroom (C4) experience (available in the “Course Notes” section of a course)
· if the course has any additional fees (available in the “Course Notes” section of a course)

All students must search for courses using the York Courses Website. After searching for courses and learning more about your courses, use the VSB to assist with building a conflict-free timetable.
Monitor the YU Better Together website.
Familiarize yourself with the Vaccines and Vaccinations section of the YU Better Together website.

Masks are mandatory at York. Take some time to review York University’s Mask Protocol and Guidelines.
You can use the interactive map to find your way around our campuses.
Moodle is now called eClass. Check your Moodle/eClass account regularly. Monitor your “my.yorku.ca” e-mail account for updates from your instructors as well. If you use another e-mail account (e.g. Gmail, yahoo, Hotmail, etc.) check those accounts regularly too.
Regardless of your year level of study, adapting to online learning can be challenging for many students. To support your success, we’ve gathered some information specific to this topic:

· Review our latest webinar for specific Tips and Resources to Support your Online Learning.

· Explore the University’s latest online/remote learning resources, tips, and strategies for success as well.

· There are also a number of additional academic and wellbeing resources and other guidelines in place to support students during COVID-19.

· When engaging in your online courses, remember to practice professional netiquette*.

*This work, Netiquette Guidelines is a derivative of “Creative Commons Student Guidelines for Communicating in Online, Professional Contexts. Centre for Teaching Excellence, University of Waterloo” Licensed by CC BY-NC 4.0.
The transition to and from online and in-person learning can be challenging. You may be feeling unsure about how to prepare for online tests, quizzes, or exams. Each course may be different. Consult your course syllabus and your instructors directly for their instructions. We have also compiled tips from York University’s central IT team:

· Best practices when taking an online quiz

· How to take a quiz

· Some common issues (and solutions) that may occur during the exam. Students are encouraged to print or download the troubleshooting guide before their exam so that they have it handy to reference in case their computer/internet stops responding.

· Final exam support
Contact York International directly for the expert advice you require in this area.

Degree Requirements

Official degree requirements can be found in your Academic Calendar.
Typically, students follow the Academic Calendar associated with the year they entered their major. BA/iBA and BSc/iBSc students enter their major upon admission. BEng students enter their major in their second year once their major has been officially declared. If you are unsure which Academic Calendar you are following, connect with an Academic Advisor.
You may find program checklists, the degree progress report, and required advising curriculum updates helpful in understanding your degree requirements. A reminder that the DPR is meant to be a useful tool to assist students in understanding their degree requirements, but is not an official degree audit for graduation purposes.
Please complete the Update my DPR Request Form.  An Advisor will review your file and update your DPR accordingly. This may take a couple of weeks to process.
Here is your step-by-step guide:

1. Visit the Academic Calendar website.

2. Select the Academic Calendar associated with the year you entered your major (e.g.., if you started Computer Science in Fall 2019, select the Fall/Winter 2019-2020 Calendar).

3. Search for and select your major.

4. Select “Degree Requirements”.

5. Select “Faculty Rules”.

6. Select “Rules and Regulations Governing Undergraduate Degrees”.

7. Scroll for the complete criteria for the BSc Non-Science requirement, BA General Education requirement, and/or BEng Complementary Studies requirements. We also cover these topics in our Advising Webinar Series.
Review the Preparing to Graduate section in the Lassonde Academic Advising Classroom for everything you need to know. After reviewing, apply to graduate!

Pre-Approved Course Substitutions

If EECS 1011 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1012 3.00 for Computer Science/Computer Security.*

If EECS 1021 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1022 3.00 for Computer Science/Computer Security.*

If EECS 1028 3.00 was successfully completed while in the BEng program, you are exempt from EECS 1019 3.00 for Computer Science/Computer Security.

If EECS 2032 3.00 was successfully completed while in the BEng program, you are exempt from EECS 2031 3.00 for Computer Science/Computer Security.*

If EECS 3216 3.00 was successfully completed while in the BEng program, you are exempt from EECS 3215 4.00 for Computer Science/Computer Security.*

If PHYS 1800 3.00, PHYS 1801 3.00, and/or CHEM 1100 4.00 were successfully completed while in the B.Eng. program, these credits count toward the 6.00 credit foundational science lab requirement for Computer Science (BSc/iBSc).

If ENG 2003 3.00, ENG 3000 3.0, and/or MECH 2112 3.00 were successfully completed while in the BEng program, these credits count toward the 12.00 credit non-science requirement (BSc/iBSc)

*These exemptions do not work in reverse. For example, if you successfully completed EECS 1012 3.00 and/or EECS 1022 3.00 while in Computer Science and then subsequently change your program to Engineering, you must still successfully complete EECS 1011 3.00 and EECS 1021 3.00 for Engineering.
If EECS 1022 3.00 was successfully completed while in the Computer Science program, you are exempt from both EECS 1710 3.00 and EECS 1720 3.00 for Digital Media.

If both EECS 1710 3.00 and EECS 1720 3.00 were successfully completed while in Digital Media, you are exempt from EECS 1022 3.00 for Computer Science.
If PHYS 1800 3.00 was successfully completed while in the BEng program, you are exempt from PHYS 1011 for Earth and Atmospheric Science Programs.

If PHYS 1801 3.00 was successfully completed while in the BEng program, you are exempt from PHYS 1012 for Earth and Atmospheric Science Programs.

If CHEM 1100 3.0 was successfully completed while in the BEng program, you are exempt from CHEM 1000 3.00 or CHEM 1001 3.00.
The Degree Progress Report (DPR) does not automatically recognize any of the above pre-approved course substitutions. To have your DPR updated, please complete the Update my DPR Request Form.

GPA Requirements and Additional Support

For an honours program, the minimum overall GPA required is 5.00 (C+).

For an ordinary program, the minimum overall GPA required is 4.00 (C).

If you are below these minimums, review our Academic Standards website as well as our Petitions and Honours Waivers websites. We have also covered these topics in our Advisor Webinar Series.
Explore the following academic support options:

Excel Lassonde
Bethune SOS, PASS, Peer Tutoring, and Peer Mentoring
ALEKS Math Help and Diagnostic
Math and Stats Lab
Bethune Writing Centre
Learning Skills Services

We also encourage students to remain connected to their instructors and teaching assistants. Office hours and/or one-to-one appointments can be very helpful!

You may also find the following personal supports helpful:

Student Accessibility Services
Student Counselling, Health, and Well-being
Good2Talk
The Centre for Sexual Violence Response, Support & Education
The Centre for Aboriginal Student Services
Additional Mental Health and Wellness resources at York University

Your Lassonde Academic Advising Classroom also maintains a section dedicated to mental health and well-being resources for students.

If you want to drop a course or withdraw late or repeat a course, review the “Can I repeat a course?” and “What is the difference between dropping a course and withdrawing late from a course?” topics above. 

If you have experienced extenuating circumstances, review our Petitions website for additional options.
Identify the issues that caused you to receive a grade below the minimum 4.50 (C to C+) threshold.

Do you need to improve your study skills? Explore “GPA Requirements and Additional Support” above.

Re-take EECS courses where your grades are low (especially courses where you earned a grade of E or F).

Use resources available in your courses: ask TAs questions in labs, go to instructors’ office hours for extra help, make use of supplementary readings or course resources, etc.

If you are unsure about what courses you should re-take, connect with an Academic Advisor.
The Lassonde Academic Advising team has recorded a series of webinars for students. A webinar is an online presentation. You can review our webinars anytime, anywhere, as long as you have an internet connection and speakers. Our webinars are also transcribed. Our webinars cover topics many students have questions about.

Browse our selection of Academic Advising Webinars for the information you need to make informed decisions as you manage your academic record moving forward.
The Lassonde Academic Advising team offers one to one drop-in advising every weekday. Advising is available in-person, via telephone, and virtually via Zoom. Review our schedule and join the drop-in line.

Ways to join the drop-in line:

Option 1. Download the QLess app via your smartphone (Android users, Apple users) and search for “Lassonde”
Option 2. Visit our virtual kiosk
Option 3. Text “Lassonde” to (647) 492-8395

Once you have joined the line, you will receive real time text messages to provide you updates. This allows you to wait where you want, how you want. If selecting in-person advising, proceed to the 1st floor lobby of the Bergeron Centre for Engineering Excellence. An Academic Advisor will greet you when it is your turn.

You can also e-mail us your questions at ask@lassonde.yorku.ca. We respond to e-mails every weekday, but do require a minimum of 3 to 5 business days to respond during peak periods (e.g., May to September).

Program Changes

The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.
Explore the Future Students website for all of York’s program options including minimum admission pre-requisites for each. You can also connect with other Academic Advising teams to learn more about how and when to apply to their programs.
The Lassonde Program Changes website has the information you need. You will find information about applying to Computer Science, Computer Security, Digital Media, Earth and Atmospheric Science, and Engineering.
Click here to discover Lassonde. In addition, explore the University’s Future Students website and contact the main Office of Admissions for the information you need.

OSAP and Student Financial Services

Our Academic Advising team will be able to answer general questions related to student accounts, but we may refer you to Student Financial Services directly where appropriate to ensure you receive the expert advice you require in this area. You may also find the answer to your question via the below helpful online resources:

If you have other questions or concerns related to your student financial account and/or OSAP, connect with the Student Financial Services team directly here.

Need assistance? Try SAVY

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