Connect with an Academic Advisor
For inquiries about programs offered at our Markham Campus, please connect with a Markham Academic Advisor.
Our team of advisors at the Lassonde Student Welcome & Support Centre is committed to providing Lassonde students with the advice you need as students in a professional School. Advising helps you to make informed and thoughtful decisions about your academic pathway as you progress through the Lassonde School of Engineering.
Before joining the drop-in line, please consult the following resources:
Pre-Enrolment Advising (formerly “Required Advising”)
Enrolment and Advising Questions and Answers
Academic Advising Drop-in:
Lassonde students participate in one-to-one academic advising by first joining the line via the QLess app. Download the QLess app now.
After you log into the QLess app, you will see a variety of lines called “queues”. Our queue begins with “Lassonde…”. Join the queue early on the day you would like to connect with an Academic Advisor.
Schedule:
Monday to Thursday 11am to 4pm (until December 20, 2024)
To select in-person, telephone, or virtual advising via Zoom, join the drop-in line.
If the line is full or closed:
Lassonde Academic Advising typically has 1 to 3 Academic Advisors supporting students during drop-in hours. If the queue is closed during our drop-in times, this means we are supporting students in the line. You are welcome to:
– consult the following resources in case the answer to your question is already available online:
Pre-Enrolment Advising (formerly “Required Advising”)
Enrolment and Advising Questions and Answers
– continue to refresh the QLess app in case the queue re-opens again before closing time
– e-mail questions to ask@lassonde.yorku.ca
– book a future appointment via the QLess app
Once you have joined the line, you will receive real time text messages updating you on your estimated wait time and your place in the line. This allows you to wait where you want, how you want.
When it is your turn:
If selecting telephone, an Academic Advisor will call you when it is your turn.
If selecting in-person, proceed to the 1st floor lobby of the Bergeron Centre for Engineering Excellence. An Academic Advisor will greet you when it is your turn.
If selecting virtual, when it is your turn, proceed to the Zoom waiting room.
During peak periods or in response to unforeseen circumstances, in-person sessions may be facilitated via telephone or Zoom instead.
We appreciate your patience as we work to assist all students in the queue.
There will be no Academic Advising on Statutory Holidays or during University closures.
Pre-Enrolment Advising (formerly “Required Advising”)
Enrolment and Advising Questions and Answers
Academic Advising Drop-in:
Lassonde students participate in one-to-one academic advising by first joining the line via the QLess app. Download the QLess app now.
After you log into the QLess app, you will see a variety of lines called “queues”. Our queue begins with “Lassonde…”. Join the queue early on the day you would like to connect with an Academic Advisor.
Schedule:
Monday to Thursday 11am to 4pm (until December 20, 2024)
To select in-person, telephone, or virtual advising via Zoom, join the drop-in line.
If the line is full or closed:
Lassonde Academic Advising typically has 1 to 3 Academic Advisors supporting students during drop-in hours. If the queue is closed during our drop-in times, this means we are supporting students in the line. You are welcome to:
– consult the following resources in case the answer to your question is already available online:
Pre-Enrolment Advising (formerly “Required Advising”)
Enrolment and Advising Questions and Answers
– continue to refresh the QLess app in case the queue re-opens again before closing time
– e-mail questions to ask@lassonde.yorku.ca
– book a future appointment via the QLess app
Once you have joined the line, you will receive real time text messages updating you on your estimated wait time and your place in the line. This allows you to wait where you want, how you want.
When it is your turn:
If selecting telephone, an Academic Advisor will call you when it is your turn.
If selecting in-person, proceed to the 1st floor lobby of the Bergeron Centre for Engineering Excellence. An Academic Advisor will greet you when it is your turn.
If selecting virtual, when it is your turn, proceed to the Zoom waiting room.
During peak periods or in response to unforeseen circumstances, in-person sessions may be facilitated via telephone or Zoom instead.
We appreciate your patience as we work to assist all students in the queue.
There will be no Academic Advising on Statutory Holidays or during University closures.
Student Welcome & Support Centre (SWSC) staff are available weekdays from 9am to 4pm.
Monday – Friday
9:00 am – 4:00 pm
In-Person + Phone
By phone: 416-650-8215
Email us anytime: ask@lassonde.yorku.ca
Download & Setup Zoom Conference Call
https://yorku.zoom.us/ (for troubleshooting issues, please follow the Zoom at YorkU website)
Monday – Friday
9:00 am – 4:00 pm
In-Person + Phone
By phone: 416-650-8215
Email us anytime: ask@lassonde.yorku.ca
Download & Setup Zoom Conference Call
https://yorku.zoom.us/ (for troubleshooting issues, please follow the Zoom at YorkU website)
Degree requirements can be confusing at times. Proceed to the Pre-Enrolment Advising (formerly “Required Advising”) website for guidance in understanding your degree requirements.
E-mail us your questions at ask@lassonde.yorku.ca. We check our e-mails every day.
From May to September, a peak advising period for all students, you will experience delays to our e-mail response times.
From May to September, a peak advising period for all students, you will experience delays to our e-mail response times.
For questions about the Lassonde Co-op and Internship program, contact the Lassonde Co-op and Internship team directly.
For questions about Lassonde’s Academic Integrity initiatives, contact the Lassonde Academic Integrity team directly.