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Connect with an Academic Advisor

For inquiries about programs offered at our Markham Campus, please connect with a Markham Academic Advisor.

Our team of advisors at the Lassonde Student Welcome & Support Centre is committed to providing Lassonde students with the advice you need as students in a professional School. Advising helps you to make informed and thoughtful decisions about your academic pathway as you progress through the Lassonde School of Engineering.
We are here to help! We also want to help you save time. Before you sign-up to connect with an Academic Advisor, have you explored our Enrolment and Advising Questions and Answers and Pre-Enrolment Advising (formerly “Required Advising”) websites to determine if the answer to your question is available online? Check it out now.

Academic Advising Drop-in:

Lassonde students participate in one-to-one academic advising by first joining the line via the QLess app. Download the QLess app now.

After you log into the QLess app, you will see a variety of lines called “queues”. Our queue begins with “Lassonde Academic Advising…”. Join the queue early on the day you would like to connect with an Academic Advisor. You are welcome to select the “book a future appointment” feature as well.

NEW Schedule:

Monday & Wednesday: 11:00am to 4:00pm
To select in-person, telephone, or virtual advising via Zoom, join the drop-in line.

What to expect:

Lassonde Academic Advising typically has two or more Academic Advisors supporting students during drop-in hours. If the queue reaches capacity, you are welcome to:

– continue to refresh the QLess app in case the queue re-opens again before closing time
– book a future appointment via the QLess app
– e-mail questions to

Once you have joined the line, you will receive real time text messages updating you on your estimated wait time and your place in the line. This allows you to wait where you want, how you want.

When it is your turn:

If selecting telephone, an Academic Advisor will call you when it is your turn.

If selecting in-person, proceed to the 1st floor lobby of the Bergeron Centre for Engineering Excellence. An Academic Advisor will greet you when it is your turn.

If selecting virtual, when it is your turn, proceed to the Zoom waiting room.

During peak periods or in response to unforeseen circumstances, in-person sessions may be facilitated via telephone or Zoom instead.

We appreciate your patience as we work to assist all students in the queue.

While you wait:

Explore our Enrolment and Advising Questions and Answers website and the Pre-Enrolment Advising (formerly “Required Advising”) website for answers to commonly asked questions.

Upcoming closures:

There will be no Academic Advising on Statutory Holidays throughout the academic year.
Student Welcome & Support Centre (SWSC) staff are available weekdays from 9am to 4pm.

Monday – Thursday
9:00 am – 4:00 pm
In-Person + Phone
By phone: 416-650-8215

9:00 am – 4:00 pm
Virtual Front Desk (Requires Zoom)

Email us anytime:

Download & Setup Zoom Conference Call (for troubleshooting issues, please follow the Zoom at YorkU website)
Degree requirements can be confusing at times. Proceed to the Pre-Enrolment Advising (formerly “Required Advising”) website for guidance in understanding your degree requirements.
E-mail us your questions at We check our e-mails every day.

From May to September, a peak advising period for all students, you will experience delays to our e-mail response times.
For questions about the Lassonde Co-op and Internship program, contact the Lassonde Co-op and Internship team directly.
For questions about Lassonde’s Academic Integrity initiatives, contact the Lassonde Academic Integrity team directly.