Connect with an Academic Advisor

About Us

Our team of advisors at the Lassonde Student Welcome & Support Centre is committed to providing Lassonde students with the advice you need as students in a professional School. Advising helps you to make informed and thoughtful decisions about your academic pathway as you progress through the Lassonde School of Engineering.



SWSC Virtual Welcome Desk

SWSC staff will be available online from 9:00am - 4:00pm, via our Zoom SWSC Virtual Welcome desk.  To access:

1. Access Front Desk via link: (need Zoom Video Conferencing, see below for instructions)

2. Phone one-tap: Canada: +17789072071,,7439685913# or +12045151268,,7439685913#

3. Dial In: Canada : +1 778 907 2071 or +1 204 515 1268 or +1 438 809 7799 or +1 587 328 1099 or +1 647 374 4685 or +1 647 558 0588, Enter Meeting ID: 743-968-5913

4. Access SWSC Bergeron Front Desk via phone: (647) 374-4685

Download & Setup Zoom Conference Call

  2. For troubleshooting issues, please follow the Zoom at YorkU website



Student Advising

Academic Advisors are available every weekday excluding holidays.

Our virtual drop-in schedule:

  • Mondays, Wednesdays, Thursdays: 10am to 4pm
  • Tuesdays: 1pm to 4pm
  • Fridays: 10am to 3pm

How to Connect with an Advisor online

1. Sign up via QLess

  • Indicate your student # where prompted 
  • Select “Telephone Advising” or “Virtual Advising”
  • If virtual, enter your e-mail address so that an Advisor can invite you to an online Zoom room

2. When it is your turn, you will receive a text from the QLess app letting you know that you have arrived at the front of the line:

  • An Advisor will contact you via the method you have indicated 
  • If via Zoom, please allow a minute or two for an email with the Zoom link once you have reached the front of the line

Download & Setup Zoom Conference Call

  2. For troubleshooting issues, please follow the Zoom at YorkU website

Sign up for drop-in or view the current wait times using QLess

QLess is a tool which allows students to wait where they want, how they want.

Ways to join the line:

  • Visit our virtual kiosk
  • Download the QLess app via your smartphone
  • Text: Lassonde to (647)492-8395

Once you have joined the line, you will receive real time text messages to provide you updates.  This allows you to wait where you want, how you want.

Check out our new Advising FAQs website and the Required Advising Moodle for answers to frequently asked questions as well.

Upcoming holidays:

  • Wednesday, July 1, 2020
  • Monday, August 3, 2020



Pop-Up Advising Fairs

The York University Academic Advising community will host pop-up advising fairs throughout the Fall and Winter terms. Pop-up advising fairs are a great opportunity to connect with your Lassonde Academic Advising team with any questions you may have and/or connect with an Academic Advisor from another Faculty. Stay tuned for upcoming fair dates.



Informal Degree Review Appointments & the Degree Progress Report

If you would like to meet with an Advisor to review your overall progress and explore if you are on track to graduate, please note the following:

  • Appointments must be booked two weeks in advance.
  • Typically done for upper year students (3rd or 4th year).
  • When requesting an informal degree review appointment, students will be required to prepare and upload their own self-audit. When preparing your self-audit for upload, please use your official Academic Calendar, your list of courses and grades, transfer credit statement and/or letters of permission (if/as applicable), complete with your notes regarding degree requirements that are complete, in-progress, or incomplete, etc. Your Academic Calendar can be found online here.
  • If you only want to review your Degree Progress Report or Program Checklist or have questions about your Academic Calendar or degree requirements, visit an Academic Advisor during our drop-in advising hours, book a regular academic advising appointment via the QLess application above, or e-mail your questions to
  • Click here to request an informal degree review appointment.

If you are in your final session of study, don't forget to apply to graduate! To learn more, review our Getting Ready to Graduate webinar.

I would like to have my Degree Progress Report updated

You can complete this form if you would like the DPR to be updated to reflect your transfer credits or course credit equivalencies not currently reflected.  An Academic Advisor will review your file and make any necessary adjustments.  Please allow at least 2 weeks from when the form is completed for these changes to be reflected.  If an Advisor has any concerns, they will contact you to discuss.




Prefer e-mail? E-mail us your questions at We check our e-mails every day.

During peak periods (e.g., the beginning of a new term) you will experience delays to our e-mail response times. During peak periods, if your question is urgent, we recommend that you come visit us in-person during our extended drop-in hours.



Chat with an Advisor – Online drop-in!

Have a quick question for an advisor? Can't make it to drop-in?

We'd love to chat! Join in on a live web chat with one of your Academic Advisors. These sessions are great for quick, general academic advising questions. Stay for as little or as long as you like!

Wednesdays 9am to 10am

Login at to join the chat!

Chat software is currently being updated. As such, there are no online chats available at the moment. Instead, please join us for a live virtual drop-in session or send us your question via e-mail.